Refund Policy

Last Updated: March 2026

Maestro Snaggers aims to provide reliable and professional inspection services while maintaining a fair scheduling and booking policy.

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Inspection Bookings

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Inspection appointments are scheduled upon confirmation and require payment before the inspection date. Once confirmed, time and resources are reserved specifically for the scheduled inspection.

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Rescheduling

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Clients may reschedule an inspection free of charge if the request is made at least 48 hours before the scheduled appointment.

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Late Cancellations

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If a cancellation or rescheduling request is made less than 48 hours before the scheduled inspection, the inspection fee may be non-refundable.

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No-Show or Access Issues

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If the inspection cannot proceed because:

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• the client does not attend the scheduled appointment

• the property is not accessible

• access has not been arranged with the developer, agent, or building management

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the appointment will be considered a no-show, and no refund will be issued.

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Completed Services

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Once an inspection has been conducted and the inspection report has been delivered, the service is considered completed and no refunds will be provided.

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Exceptional Circumstances

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If an inspection must be cancelled due to unforeseen circumstances from the Inspector’s side, the client will be offered either:

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• a full refund, or

• the option to reschedule the inspection at no additional cost.