Refund Policy
Last Updated: March 2026
Maestro Snaggers aims to provide reliable and professional inspection services while maintaining a fair scheduling and booking policy.
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Inspection Bookings
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Inspection appointments are scheduled upon confirmation and require payment before the inspection date. Once confirmed, time and resources are reserved specifically for the scheduled inspection.
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Rescheduling
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Clients may reschedule an inspection free of charge if the request is made at least 48 hours before the scheduled appointment.
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Late Cancellations
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If a cancellation or rescheduling request is made less than 48 hours before the scheduled inspection, the inspection fee may be non-refundable.
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No-Show or Access Issues
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If the inspection cannot proceed because:
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the client does not attend the scheduled appointment
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the property is not accessible
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access has not been arranged with the developer, agent, or building management
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the appointment will be considered a no-show, and no refund will be issued.
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Completed Services
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Once an inspection has been conducted and the inspection report has been delivered, the service is considered completed and no refunds will be provided.
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Exceptional Circumstances
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If an inspection must be cancelled due to unforeseen circumstances from the Inspector’s side, the client will be offered either:
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a full refund, or
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the option to reschedule the inspection at no additional cost.