Question 1

What is a snagging inspection?

Accepted Answer

A snagging inspection is a detailed evaluation of your property to identify any defects, poor workmanship, or incomplete items before handover from the developer.

Question 2

Why do I need a snagging inspection?

Accepted Answer

A snagging inspection ensures your property is delivered in the best condition. Complete, safe, and free of defects. In many cases, this is the only window of opportunity to hold the developer accountable for addressing any issues before you accept handover. Minor or even significant faults are often overlooked during construction, and a professional snagging inspection helps uncover them early, allowing you to move forward with confidence.

Question 3

What does your snagging service include?

Accepted Answer

Our snagging service includes: A detailed and comprehensive inspection of your unit, covering walls, ceilings, floors, windows, doors, AC, and all MEP (Mechanical, Electrical, and Plumbing) systems Inspection of rooftop and parking areas (if applicable) A photo-based snagging report within 24 hours A second "de-snag" inspection after the developer completes rectification works

Question 4

When should I book a snagging inspection?

Accepted Answer

Please book days in advance of your home orientation or handover appointment, due to high demand.

Question 5

How much does the service cost?

Accepted Answer

Pricing is based on the built-up area of the property.

Question 6

Do you inspect shared areas too?

Accepted Answer

No, your inspection covers your private unit and any designated rooftop or parking area. Shared areas are usually handled by the developer or building management. If an area is assigned to your unit, we inspect that too.

Question 7

Do you handle communication with the developer?

Accepted Answer

We provide a comprehensive report you can share directly with the developer. While we don’t communicate with them on your behalf, our reports are clear, professional, and help expedite the rectification process.

Question 8

Can I do the inspection myself?

Accepted Answer

You can do basic checks, but professional snagging inspectors use specialized tools and have the expertise to detect both visible and hidden defects that may not be obvious to the untrained eye.

Question 9

What if issues aren't fixed before handover?

Accepted Answer

If any defects remain unresolved at the time of handover, you can raise a post-handover complaint . Our de-snag inspection helps document all pending issues for your follow-up with the developer.

Question 10

How long does the inspection take?

Accepted Answer

The duration of a snagging inspection depends on the size of the property and the time access permitted by the developer.

Question 11

Do you follow any standards for snagging?

Accepted Answer

Yes. We adhere to international quality control standards and local handover regulations to ensure each inspection is conducted with precision and professionalism.

Question 12

How will I get my snag report?

Accepted Answer

You’ll receive your report through our platform for easy access. If the developer allows it, we can send it directly by email and copy you in. Some developers require the owner’s registered email, or they use their own handover app, so you may need to forward or submit it yourself.

Question 13

Do DEWA and utilities need to be connected?

Accepted Answer

Yes. For a complete and accurate inspection, all utilities must be connected, including DEWA (water & electricity) , air conditioning , and gas.

Question 14

Do you need to be there for the inspection?

Accepted Answer

No, you do not need to be present. Our engineers can complete the inspection for you. In some cases, the developer may ask for a letter of authorisation. If you would like to attend, you are welcome to join.

Question 15

What will be included in my snag report?

Accepted Answer

You’ll receive a detailed, photo-based report that lists the defects we find, explains each issue clearly, and includes severity ratings. It gives you a professional record you can share with the developer and use to track rectification work.

Question 16

Are you independent from the developer?

Accepted Answer

Yes. We work only for you. Our inspections are fully independent, so you get an unbiased assessment of the property’s condition without any influence from the developer.

Question 17

What should I prepare before the inspection?

Accepted Answer

Please make sure the property has full access on the inspection day. This includes keys, access cards, developer permission if needed, and connected utilities such as DEWA, air conditioning, and gas. The smoother the access, the more thorough the inspection can be.

Question 18

What types of properties do you inspect?

Accepted Answer

We inspect all types of properties, including apartments, villas, townhouses, penthouses, and duplexes. Our services cover pre-handover, post-handover, resale, move-in/move-out, property condition, renovation, refurbishment, maintenance, and defect liability period (DLP) inspections.

Question 19

Do you offer inspections during the defect liability period (DLP)?

Accepted Answer

Yes, we do. A DLP inspection helps you identify defects after handover while the developer is still responsible for fixing eligible issues. It’s a smart way to protect your property and make sure nothing is missed.

Question 20

How do I book a snagging inspection?

Accepted Answer

You can book by contacting us through our website, email, or phone. Share your property details, location, preferred date, and handover timeline, and we’ll confirm the next steps with you.

Question 21

Are your inspections carried out by licensed and certified engineers?

Accepted Answer

Yes. Our inspections are carried out by licensed and certified engineers who understand UAE handover standards and know what to look for. This helps ensure your report is thorough, accurate, and practical.

Question 22

What happens after the inspection?

Accepted Answer

After the inspection, we prepare a detailed photo-based snag report that highlights the defects we found and their severity. You can then share it with the developer to request rectification. If needed, we can also carry out a de-snag inspection once the issues have been addressed.